Welcome to SoulMatch, a global dating platform operated by SoulMatch ("Company," "we," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
1. Eligibility
You must be at least 18 years old to use the Service. By accessing or using the Service, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement under the laws of your country of residence.
2. Account Registration
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or suspected breach of your account.
3. Use of the Service
You agree to use the Service in compliance with all applicable local, national, and international laws and regulations. Specifically, you agree not to:
- Use the Service for any unlawful purpose or to promote any illegal activities;
- Post or transmit any content that is defamatory, obscene, offensive, or otherwise violates the rights of others;
- Impersonate any person or entity or falsely represent your affiliation with any person or entity;
- Harass, threaten, or stalk other users;
- Use the Service to send unsolicited messages or engage in "spam" activities;
- Use the Service for any commercial purpose without our prior written consent.
We reserve the right to investigate and take appropriate action against anyone who violates these Terms, including without limitation, terminating or suspending the user account.
4. User Content
You are responsible for any content, including text, images, and other materials, that you post, upload, or transmit through the Service ("User Content"). By submitting User Content, you grant the Company a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, store, display, reproduce, modify, create derivative works, perform, and distribute your User Content in connection with the operation and promotion of the Service.
You represent and warrant that:
- You own or have the necessary rights and permissions to post your User Content and to grant the rights and licenses to the Company as stated in these Terms;
- Your User Content does not infringe, misappropriate, or violate any third party’s intellectual property rights, privacy rights, or other legal rights.
5. Privacy
Your privacy is important to us. Please review our [Privacy Policy](#), which explains how we collect, use, and share your personal information. By using the Service, you agree to the collection, use, and sharing of your information as described in the Privacy Policy.
6. Subscription and Payments
The Service may offer various subscription plans, in-app purchases, and other paid services. Payments are processed through secure third-party payment processors, and all transactions are subject to their terms and conditions. By making a purchase, you agree to comply with the payment processor's terms as well as our own subscription and payment terms. All fees are non-refundable, except as required by applicable law.
7. Termination
We reserve the right to terminate or suspend your account and access to the Service, at our sole discretion, without prior notice or liability, if you breach any of these Terms or engage in behavior that we deem inappropriate or harmful. Upon termination, your right to use the Service will immediately cease. We are not liable to you or any third party for any termination of your account.
8. Limitation of Liability
To the fullest extent permitted by law, the Company, its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, goodwill, or other intangible losses, resulting from:
- Your access to or use of, or inability to access or use, the Service;
- Unauthorized access to or use of your account or personal information;
- Any bugs, viruses, or harmful code that may be transmitted to or through the Service by any third party;
- Any errors or omissions in the content on the Service, or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without any warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. The Company does not warrant that:
- The Service will be uninterrupted, secure, or available at any particular time or location;
- Any errors or defects will be corrected;
- The Service is free of viruses or other harmful components;
- The results of using the Service will meet your expectations.
10. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorney's fees) arising from:
- Your use of and access to the Service;
- Your violation of any term of these Terms;
- Your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right;
- Any claim that your User Content caused damage to a third party.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which you reside, without regard to its conflict of law principles.
12. Dispute Resolution
Any disputes arising out of or related to these Terms or the Service will be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association (AAA) or a similar body in your jurisdiction. The arbitration shall be conducted in the English language. By agreeing to these Terms, you waive your right to a trial by jury or to participate in a class action lawsuit.
13. Changes to These Terms
We reserve the right to modify or replace these Terms at our discretion. If we make material changes, we will notify you by updating the "Effective Date" at the top of these Terms and by providing notice through the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.
Thank you for choosing SoulMatch. We are committed to providing a safe, respectful, and enjoyable dating experience for all users around the world.